Privacy Policy

Privacy Policy

Introduction

Welcome to https://lifetime-repair-guarantee.dentrepair-talk.com (hereinafter referred to as “our website” or “we”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This comprehensive Privacy Policy explains our practices regarding the collection, usage, and disclosure of personal information in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Private Information Protection Act (CPA)
  • Utah Consumer Sales and Service Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products offered under the lifetime repair guarantee brand. It is important to emphasize that this privacy statement does not extend to third-party platforms, applications, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

Our Privacy Policy guides your interactions when:

  1. You utilize our applications and services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We gather various types of personal data to enhance your experience and provide personalized services. These include:

  1. Account Information: Details required to create and manage your user account on our platforms.
  2. Payment Information: Data needed for processing transactions, including payment card numbers, expiration dates, and security codes.
  3. Financial Information: Records of financial transactions and account holdings relevant to our services.
  4. Purchase Information: Details about products or services you have purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device for the purpose of providing personalized content and analytics.
  6. Location Data: Information about your geographical location when using our location-based services.
  7. Feedback: Comments, suggestions, or reviews you share with us to improve our products and services.
  8. Social Media Information: Personal data obtained from social media platforms when you connect your accounts to interact with us.
  9. Product Information: Details about the products you show interest in or purchase on our website.

We collect this information through direct user input, interactions with our applications and services, and automated technologies, such as tracking pixels and cookies. Additionally, third-party service providers may share personal data with us for specific purposes, always subject to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your device that help us remember your preferences and provide personalized content. They fall into three main categories:

  1. Strictly Necessary: These cookies are essential for the basic functionality of our website, enabling features like login and account management.
  2. Preference: Cookies in this category remember your choices and settings to enhance your experience on our site.
  3. Analytics: Used by analytics tools to collect information about how visitors interact with our website, including metrics on page views, session duration, and referring sources.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to opt-out of certain tracking activities.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable laws and regulations. Once the retention period expires or when the purpose is no longer relevant, we delete or anonymize the data securely.

Security Measures

The protection of your personal data is a top priority. We implement robust organizational and technical safeguards to safeguard your information from unauthorized access, disclosure, alteration, or destruction. This includes encryption for data in transit and at rest, as well as engagement with secure third-party processing partners.

Children’s Privacy

Our services are not directed towards individuals under the age of 18 (or such other legal age limit applicable in your jurisdiction), and we do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us, and we will take steps to delete that data.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to request access to the personal data we hold about you.
  • Rectification to correct inaccurate or incomplete information.
  • Erasure (also known as ‘right to be forgotten’) to request the deletion of your data in certain circumstances.
  • Restriction on processing to ask for limitations on how we use your data.
  • Portability to receive a copy of your personal data in a structured, commonly used format.
  • Objection to object to the processing of your data where we rely on legitimate interests.
  • Non-discrimination to be free from adverse decisions based solely on your exercise of rights related to your personal data.

To exercise these rights or file appeals/complaints regarding our handling of your personal data, please contact our dedicated privacy team via the communication channels provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, requests to unsubscribe, or inquiries regarding data privacy, please reach out to us via: